COVID-19 and Real Estate

(Last updated June 4th 2021)

The news around COVID-19 came as a shock to everyone. Here in Vancouver, it took a couple of weeks for the message of how serious a threat we were facing to sink in. The need for “Social Distancing” has had businesses closed and people mostly confined to their homes. Almost a year has passed since we began to witness the world as we know it change dramatically. It was not until late July when I could walk past kids in playgrounds, people on patios, and sandwich boards for hairdressers and esthetic stores declaring that they have reopened for business. 

Real estate has been an ‘essential service’ throughout the declared state of emergency. Advertising an Open House or showing tenanted properties was not permitted.

As we head into the summer, the opportunity to go outside to socialize and unwind along with the sidewalk seating that has been proliferating throughout the restaurant business is finally here. The recent announcements on plans to gradually return to some kind of new normal are welcome. The continuing success of the vaccine rollout is great news; however, the uncertainty around new variants, means it continues to be important to prioritize safety when working with sellers and buyers this summer.

Not much has changed in recommended practice and guidelines from the public health folks.

The provincial government relaxed tenancy rule restrictions that were implemented at the beginning of the pandemic. Existing tenant eviction orders can be enforced. Landlords with existing eviction orders can, if necessary, take tenants to court to enforce the order.
The relaxed rules also immediately allow landlords to: 

• issue a Notice to End Tenancy for any reason other than unpaid or late payment rent, subject to a notice period; 
• enforce a writ order; 
• enter a rental suite with 24-hour notice without the tenant’s consent, as long as they follow health guidelines like physical distancing, cleaning, and wearing masks when appropriate;
• personally serve documents to tenants; and 
• restrict access to common spaces for COVID-19 related health reasons. 

A landlord may enter a rental unit for the following reasons by providing the tenant with proper notice: 

• Showing the unit to prospective tenants
• Hosting an open house

The real estate boards and associations in the province, together with the Real Estate Council of BC, continue to recommend that REALTORS® not hold open houses. Showings by appointment with safety guidelines for agents to follow are the new norm.

The safety practices for showings are based on enforcing public health protocols and employing enhanced cleaning and hygiene practices. These include:

• limiting the showing appointments to serious buyers using technology to pre-screen them
• requiring that attendees wear masks and other personal protection equipment when appropriate 
• keeping 6’ of physical distance between everyone in attendance at all times
• employing sanitary protocols after each showing
• keeping a log of visitors for contact tracing 

When it comes to real estate showings, things continue to be a lot different than in the past. You can expect REALTORS® to limit showing appointments and access to serious buyers by leveraging technology first, and screening to qualifying consumers who:

• are working with a REALTOR®,
• are prequalified for financing,
• have already viewed the property online through videos, 3-D renderings, etc., and
• have already viewed the neighbourhood.

Pre-registration and/or a schedule window may be in place for showings. Consumers may be asked to do the following before considering coming to a showing: 

• review the MLS® listing details/photos in full
• review any floor plans, 3D renderings, videos or additional information
• drive by and be familiar with the physical location of the property
• ensure they are prequalified
• bring their own masks and other personal protective equipment as required
• review the showing safety procedures, as provided by the showing host

Bank approval for home purchases continues to be slower and more documentation is required.
With the family all staying at home, it is hard to declutter and prep for professional photos.
Photographers, floor plan techs, inspectors, appraisers and lawyers have been operating with a limited capacity.

It is more important than ever to have good photos, floorplans, details of maintenance history and renovations. 3D tours have become an important tool. Ironically, a ‘less is more’ strategy used to mean providing a limited number of good photos but no video to ensure that buyers would come to view the property in person.

Short videos and facetime walkthroughs can respect social distancing measures while catering to the interest of potential buyers.

Buyers have less time and access for tire kicking, so they need help to interpret details on property listings. Access to property history, documents, knowledge of construction details and neighborhoods all help to facilitate the buyers need to armchair search for a home.

Technology continues to help with the process. Document scanning with a smart phone and digital signing of documents are now indispensable tools.

If you have any questions, concerns or just need to chat, please pick up the phone and call me. If I can assist you in any way, don’t be afraid to ask.